Service FAQs

  • On every POPcycles bike service we use high quality lubricants from Swiss Motorex and Dumondetech, no cheap WD40 here !

  • We offer outstanding service & repair any type of bicycle. Hybrids, cruisers, city, mountain, road bikes and race bikes, however we DO NOT service three wheel bikes, recumbent bikes, kids bikes under 24” wheel size, fitness equipment or online E-bikes. Regular bikes purchased online are case by case evaluation basis.

  • Excessively dirty bikes will incur an additional charge due to more time and supplies used. A tuneup is NOT meant to repair a broken bike or its components, wheels, etc. Those issues must be repaired first. Our tuneup is also NOT meant to restore a “bike that’s been in the garage” for 20 plus years, we certainly do that, but its far and above a tuneup. If your bike requires parts and labor beyond what is stated in our tuneups, that is an additional cost.

  • *If you have a low quality bike purchased from a department store such as Schwinn, Huffy, Infinity, Magna, Hyper, etc… as well as any kids bikes under 24” wheel size, so that includes all the toy bikes sold at Walmart, Target, etc. We only provide tire/tube flat repairs. Please do not call and ask us to do any other service on these toy bikes.

  • We are not a DIY bicycle parts supply store, we DO NOT sell tools, bearings, axles, spokes or small parts.

  • We do not buy, sell or trade vintage or new bikes.

  • POPcycles is a certified Bosch, Hydrive, Hyena, Currie TranzX Drive and Shimano Steps eBike service center. We are factory trained to service and repair the mechanical / electrical system. We stock the most critical factory Bosch and Hyena parts so we can get you back on your bike quickly. We can also make sure you're up to date with the latest Bosch, Hyena, Currie TranzX or Shimano Steps software and complete computer diagnostic health check including a print out for you to keep.

  • Please do not call us regarding any other electric bikes other than the above mentioned systems as many are very low quality poorly designed and built. We do not have any parts, access to parts or service info for them, we DO NOT service any part of these bikes including NOT replacing tubes or tires.