Service — POPCYCLES TREK SARASOTA

How do I know when my bike needs service?

If you can hear more than the wind while you’re riding, your bike needs some love! Some other signs are squeaky brakes, clicking or grinding, and disjointed or difficult shifting.

Nothing’s broken, so why would I need service?

Bike service is about making sure everything works flawlessly when you want to ride—and, most importantly, it’s about making sure you can ride confidently. Waiting until something breaks could end up being far more costly than regular service. Plus our Florida weather is extremely hard on bicycles, requiring more frequent service.

Qualified and Certified Technicians

Experience counts but so does continuous factory certification training. We don’t count years of bike riding as mechanical experience. We have over 10 years of actual professional mechanical experience as well as full certifications in bike component systems from Shimano TEC and SRAM.

We offer multiple main service levels

We offer various levels of service depending on your specific needs, from cleaning and lubricating your bike’s moving parts to completely breaking your bike down and rebuilding it. We also offer a wide variety of specific area service and repairs.

24-hour service turnaround

We respect that you got your bike to enjoy it, not to let it sit in a service center. For an extra fee of $40.00 we offer a 24-hour turnaround on most services. Please call beforehand to confirm our availability to expedite your service.

How often should I get my bike serviced?

For most bikes, we recommend an annual tuneup. Depending how many hours of riding time you put on your bike, service can range from every few months to every year. For most casual riders, a good rule of thumb is once a year. Service at this interval will keep you riding smoothly, efficiently and extend the life of your bike’s parts. Additionally, Florida’s humid and salty climate heavily affects your bike’s condition.

How we proceed with your service

You will be asked if they’re any issues or problems that you’re aware of. We will quickly access the overall condition including tire wear, and measure the bike chain for stretch. From there, we can decide which service is appropriate for your bike.

Very often they’re hidden worn out or damaged parts that we see once your bike is on the work stand. At this point we replace or repair what’s required (we don’t call to confirm we can proceed unless it’s quite expensive). You brought your bike to us to make it right; so that’s what we do. We are an honest shop and will never put excessively expensive parts on your bike or go over-the-top with your service. We replace only what is needed with bike shop quality parts at reasonable costs.

Don’t be that person

Be very reasonable with your bikes condition and what your budget is. Please don’t bring in your dirty 5+ year old bike and ask for simple checkup or level 1 tuneup. Quite often it needs more attention and parts, so please be prepared to spend what is required to bring it back to life.

Level 1 Tuneup $99.00

Quick wipe down
Nut and bolt check
Adjust stem and handlebar
Adjust headset
Check bottom bracket
Adjust brakes and lubricate
Adjust gears and lubricate
Adjust wheel hub bearings
Minor wheel true
Lubricate chain
Set tire pressures
Test ride check
Customer checklist

Level 2 Tuneup $169.00

Everything in the Level 1 Tuneup PLUS
frame clean and wax
Remove drivetrain for full cleaning
Component clean and lubricate
Wheel bearing adjust plus grease
Chain install labor if required
Gear install labor if required

Level 2 detail e-Bike Tuneup $189.00

E-Bikes see more heavy duty uses and stresses on everything, so they require our Level 2 Detail tuneup, which includes electric/battery systems software checkup and updates.